Terms and Conditions

These Terms and Conditions govern the sale of vouchers via the website www.beautyshots-hamburg.de. The photo sessions themselves are performed not by BEAUTYSHOTS Hamburg but by a legally independent partner studio in Hamburg (see § 2 (5)).

Controlling language. The legally binding version of these Terms and Conditions is the German text published at www.beautyshots-hamburg.de/agb/. This English text is provided for the convenience of non-German-speaking customers; in the event of any conflict between the two language versions, the German text governs.

§ 1 Scope, contracting party, applicable law

(1) These Terms apply to all contracts for the sale of vouchers concluded between

BEAUTYSHOTS Hamburg
Beerenweg 1E
22761 Hamburg-Altona
Germany
Email: hamburg@beauty-shots.de
Phone: +49 40 18 00 88 0

(the “Seller”) and consumers or business customers (the “Customer”) via the online shop at www.beautyshots-hamburg.de and any associated subdomains. Terms and conditions of the Customer that differ from these Terms do not become part of the contract unless the Seller has expressly agreed to them in text form. Individually negotiated agreements always take precedence.

(2) The contractual relationship is governed by the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). For consumers, this choice of law applies only to the extent that it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the country in which the consumer has their habitual residence (Art. 6(2) Rome I Regulation).

(3) The contract language is German. This English version is provided for information purposes; in the event of any conflict, the German version published at /agb/ governs.

(4) The place of performance for all obligations arising from the contractual relationship is Hamburg. If the Customer is a merchant, a legal entity under public law, or a special fund under public law, or has no general place of jurisdiction in Germany, or if the Customer's domicile or habitual residence is unknown at the time the action is brought, the place of jurisdiction is Hamburg. The Seller is also entitled to bring proceedings against the Customer at the Customer's general place of jurisdiction.

(5) Digital vouchers (PDF) are delivered worldwide by email. Physical items—if offered at all—are delivered within the European Union and the European Economic Area.

§ 2 Subject matter and conclusion of the contract

(1) The subject matter of the contract is the sale of value vouchers and of vouchers for specific photo session types redeemable at a partner studio in Hamburg (see § 2 (5)). The Seller does not operate a photo studio of its own and does not itself perform photo sessions.

(2) The presentation of vouchers in the online shop does not constitute a legally binding offer; it is an invitation to the Customer to submit an offer (invitatio ad offerendum). After selecting a voucher, the Customer is redirected to the payment page of Stripe Payments Europe Ltd., the payment service provider. On that page, the Customer enters their contact and payment details and completes the order by clicking the final order button. An explicit notice immediately adjacent to that button states that clicking it places a binding paid order within the meaning of § 312j(3) BGB. By clicking, the Customer submits a binding offer to conclude a sales contract.

(3) The contract is formed once the Seller confirms to the Customer, in text form (typically by email), that the order has been received. The order confirmation email contains the voucher code, a PDF copy of the voucher, these Terms and Conditions, and the Right-of-Withdrawal notice including the model withdrawal form. This email also satisfies the Seller's duty to confirm the contract under § 312f of the German Civil Code (BGB).

(4) The Seller stores the contract text and provides it to the Customer in text form together with the order confirmation. The current version of these Terms and Conditions and of the Right-of-Withdrawal notice can be viewed and saved at any time at /en/terms/ and /en/right-of-withdrawal/. There is no separate online area from which the Customer can retrieve their individual order data after the contract has been concluded; the order confirmation email serves as a durable medium within the meaning of § 126b BGB.

(5) Separation of voucher purchase and photo session. The voucher purchase establishes a contractual relationship solely between the Customer and the Seller. The booking of a specific photo appointment and the performance of the photo session itself arise under a separate contract between the voucher holder and the partner studio in Hamburg, governed by the partner studio's own terms and conditions, which are made available to the voucher holder during the appointment booking process. The Seller is not a party to that service contract and is not liable for its performance—in particular, not for the photographic service, image selection, image editing, or the partner studio's keeping of appointments.

§ 3 Prices, VAT, payment, voucher types

(1) All prices stated in the online shop are total prices and include any applicable value-added tax (VAT). Because vouchers are delivered exclusively in digital form by email, no shipping or packaging costs apply.

(2) Payment is processed via the Stripe Payments Europe Ltd. payment page. Depending on the Customer's country, available payment methods include credit card (Visa, Mastercard, American Express), PayPal, Klarna (instant payment, pay later, installments—subject to Klarna's approval), and SEPA direct debit, as well as Apple Pay and Google Pay. The final selection is shown on the Stripe payment page. Payment by invoice and conventional prepayment by bank transfer outside Stripe are not offered.

(3) The purchase price is due immediately upon conclusion of the contract. In the event of late payment, the Customer owes statutory default interest (§§ 286, 288 BGB) and any further damages arising from the default.

(4) On request, the Seller issues an invoice in text form.

(5) Voucher types. Value vouchers denominated in a fixed monetary amount (e.g. €25, €50, €100, €200, €500) are multi-purpose vouchers within the meaning of § 3(15) of the German VAT Act (UStG). Vouchers tied to a specific photo session type (e.g. a “Beauty photo session” at a fixed price of €79) are generally single-purpose vouchers within the meaning of § 3(14) UStG. The applicable VAT treatment is shown on the invoice.

(6) Voucher validity. Vouchers are valid for three years, counted from the end of the calendar year in which they were issued (§§ 195, 199(1) BGB). Payment of the voucher value in cash is excluded, as is reimbursement of any residual value after partial redemption.

§ 4 Provision of the voucher

(1) Immediately after successful payment, the voucher is sent as a PDF to the email address provided during checkout. If delivery is delayed for technical reasons, the Seller will notify the Customer without undue delay.

(2) For gift orders, the Customer may forward the PDF voucher to the recipient. The recipient redeems the voucher on the redemption page provided for that purpose.

§ 5 Retention of title

Where physical items (e.g. printed gift cards) are sold in addition to digital vouchers, those items remain the property of the Seller until payment has been received in full. For purely digital vouchers prepaid via Stripe, this clause has no practical effect.

§ 6 Right of retention

The Customer may exercise a right of retention only to the extent that their counterclaim is based on the same contractual relationship.

§ 7 Liability for defects

(1) The Customer's statutory rights in respect of defects apply. For digital products—including the PDF voucher delivered by email—liability for defects is additionally governed by §§ 327i et seq. BGB.

(2) If both contracting parties are merchants, §§ 377 et seq. of the German Commercial Code (HGB) apply in addition.

(3) Where a defect exists and is reported in due time, the Seller is entitled to remedy the defect (Nacherfüllung). If that remedy fails, the Customer is entitled to reduce the purchase price or to rescind the contract. In all other respects, the statutory provisions apply.

§ 8 Liability

(1) The Seller has unlimited liability for damage arising from injury to life, body, or health; for damage caused by intent or gross negligence; for damage covered by an assumed quality or durability guarantee; and under the German Product Liability Act (ProdHaftG).

(2) For slightly negligent breach of essential contractual duties (cardinal duties)—that is, duties whose performance is essential to the proper execution of the contract and on whose observance the Customer regularly relies—liability is limited in amount to the damage typically foreseeable for contracts of this kind.

(3) Beyond the foregoing, any liability of the Seller for slightly negligent breaches of duty is excluded.

(4) The above limitations of liability also benefit the Seller's vicarious agents, statutory representatives, and employees.

(5) For the avoidance of doubt: the Seller is not liable for the performance of the photo session by the partner studio (see § 2 (5)); that contractual relationship exists solely between the voucher holder and the partner studio.

§ 9 Right of withdrawal for consumers

Consumers have a statutory right of withdrawal when purchasing a voucher. The details—in particular the withdrawal period, the form in which withdrawal must be declared, and the consequences of withdrawal—are set out in the separate Right-of-Withdrawal notice, available at all times at /en/right-of-withdrawal/ and attached to the order confirmation.

Consumers may also exercise their right of withdrawal via our electronic withdrawal function at /en/withdrawal/ (§ 356a BGB; required by law from 19 June 2026, and already available from us today).

§ 10 Final provisions

(1) Should any provision of these Terms be or become invalid, the validity of the remaining provisions is unaffected; the invalid provision is replaced by the applicable statutory provision (§ 306 BGB).

(2) Consumer dispute resolution. The Seller is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Effective: April 2026