How to redeem a photo session voucher

You’ve got a voucher—congratulations!

Someone put real thought into your gift: a photo session at BEAUTYSHOTS. Or maybe you won one yourself on our prize wheel, snapped up an email offer, or simply bought a voucher for yourself.

This is going to be a great experience — promise. But you might be wondering: what happens next? What do I need to do? And what should I expect?

Don’t worry. In this article we walk you through the whole process step by step — from booking your date to your finished photo.

Step 1: Check your voucher

Your voucher carries a voucher code. That code is the key to your session. Make a note of it and keep it somewhere safe.

Your voucher is either a session voucher (for a specific session, e.g. Pretty Woman, Nude/Erotic, Couple) or a value voucher (a set amount you can put toward anything). Both work the same way — the only difference is whether the session is already fixed or whether you get to choose freely.

Not sure which kind you have? No problem — just email us the code, the voucher as a PDF, or a photo of it, and we’ll gladly check for you.

Step 2: Redeem your voucher online

Redeem your voucher through our online form: www.hh-bs.de — the link (HH for Hamburg, BS for BEAUTYSHOTS) is a redirect that takes you straight to the voucher redemption form on our site.

Enter your voucher code and your details, then pick a free slot straight from our online calendar—no back-and-forth. Your slot is booked on the spot, and you’ll receive your booking confirmation by email with all the important details.

The whole process happens online — fast, easy, and available around the clock. Slots are available Monday to Saturday—afternoons until 6 p.m. and weekends included.

Step 3: Getting ready

Once your date is set, you can start getting ready for your session. Here are the key points:

Outfits: Bring 2–3 outfits that suit the session you chose. Not sure what to wear? Our outfit guide has you covered.

Make-up: If make-up is part of your session, arrive with a clean face—our make-up artist does it on site. Portrait, Business, CV photo, and Family sessions don’t include make-up, but you can add it for €25.

Getting here: Our studio is in Hamburg-Altona, Beerenweg 1E, 22761 Hamburg. Leave yourself enough travel time so you arrive relaxed. Please arrive right at your booked time—not earlier, and not much later. Your booked time is when your appointment starts.

Timing: The time you pick in the booking calendar is when your appointment starts. From then, plan on about 2 hours, or about 1.5 hours for Portrait, Business, and CV photo sessions. That sounds like a lot, but the time is spread across the welcome and consultation, make-up, your time in front of the camera, and the image selection afterward.

Step 4: Session day

You arrive at the studio, our team welcomes you, and then you’re off. Make-up first, then the session. Our photographer guides you through every pose — you need zero experience in front of the camera. You’ll find more about how it all works in our detailed process guide.

The most important part: have fun. This is your time—enjoy it.

Step 5: Choosing your photos

Right after the session you review the results together with the photographer on screen. Your voucher includes at least one fully edited photo — you pick your favorite, and we take care of the professional retouching.

Want more than one photo? You can select and add extra images right there on the spot. Many customers go for additional photos, but it’s entirely optional — there’s no pressure.

You receive your finished photo digitally in full resolution. Print it, share it, or turn it into wall art — it’s yours.

Frequently asked questions about your voucher

How long is my voucher valid?
By law, vouchers are valid for a maximum of 3 years. You’ll find the exact expiry date on your voucher, or just ask us. But don’t worry: vouchers bought directly from us are always honored, even after the expiry date—at most, adjusted to our current terms and offers.

Can I upgrade my session?
Yes. If you have a value voucher, you can put it toward any session you like. If the session price is higher than the voucher value, you simply pay the difference. Session vouchers are flexible too: you can add extras like additional photos on the spot.

Can I pass the voucher on to someone else?
Yes, our vouchers are transferable.

Can I bring someone along?
Of course. Many customers bring a friend or their partner — it can help you feel more at ease. For nude and erotic sessions, you decide for yourself whether you’d like company.

What if I need to reschedule?
No problem. Use the link in your confirmation email to pick a new date yourself—always free, even at short notice. Only canceling less than 24 hours ahead, or not showing up, costs a €49 fee.

I’ve lost my voucher code.
Contact us via the contact form with the name of the person who bought the voucher and the approximate purchase date. We’ll find your voucher in our system.

Still have questions?

Take a look at our FAQ or drop us a line through our contact form. We look forward to meeting you!

→ Want to gift a voucher to someone else—or treat yourself? Start here.